As some of you might have noticed, I started a thread earlier regarding my new purchase..(http://forum.purseblog.com/chanel/question-on-new-classic-flap-492857.html)
What I didn't mentioned was some concern regarding some flaws which I spotted on this bag. Cos the fact is, I had actually been trying to convince myself that "it's not that bad"..."I can live with that" and that "I should just enjoy my new bag!"
I purchased this bag from a Chanel boutique in the US with the help of a wonderful SA recommended by TPF members here.
So firstly, it's a hassle to return/exchange having to send the bag back to the US from Australia. I'm not even sure if the exchange could be done in the first place as this is the first time I purchased a bag from an overseas Chanel boutique.
Secondly, the SA has been really wonderful. So I feel bad to let the SA know that I am unhappy with the quality of this bag knowing that the bag was checked by the SA before sending it to me.
And thirdly, the SA had actually ordered the bag from another store. So I wonder if it's going to be easy to locate another one for me should I return and request for an exchange.
....These are the reasons why I had to convince myself that the flaws are "ok".
It's 4am+ over here and I just couldn't sleep thinking about this. So I brought the bag out again. This time I realised I couldn't be denial anymore. The flaw is quite bad! Infact, I found another peeling part.
Basicly, there are 3 concern areas:
ALL same sides..
~ 1 and 2 on same line.
~ 3 next line.
1 - tearing part due to overstretched leather from sticthing
2 - tearing part almost resulting like a sliced part but still intact
3 - overstreched leather from stitching causing peeling
I'm trying my best to describe them. Hopefully you can try to understand/make up what I'm trying to say..
I will let the photos do the talking. Any kind of feedback, advices, comfort words would be GREATLY APPRECIATED!! THANK YOU! :cry:
What I didn't mentioned was some concern regarding some flaws which I spotted on this bag. Cos the fact is, I had actually been trying to convince myself that "it's not that bad"..."I can live with that" and that "I should just enjoy my new bag!"
I purchased this bag from a Chanel boutique in the US with the help of a wonderful SA recommended by TPF members here.
So firstly, it's a hassle to return/exchange having to send the bag back to the US from Australia. I'm not even sure if the exchange could be done in the first place as this is the first time I purchased a bag from an overseas Chanel boutique.
Secondly, the SA has been really wonderful. So I feel bad to let the SA know that I am unhappy with the quality of this bag knowing that the bag was checked by the SA before sending it to me.
And thirdly, the SA had actually ordered the bag from another store. So I wonder if it's going to be easy to locate another one for me should I return and request for an exchange.
....These are the reasons why I had to convince myself that the flaws are "ok".
It's 4am+ over here and I just couldn't sleep thinking about this. So I brought the bag out again. This time I realised I couldn't be denial anymore. The flaw is quite bad! Infact, I found another peeling part.
Basicly, there are 3 concern areas:
ALL same sides..
~ 1 and 2 on same line.
~ 3 next line.
1 - tearing part due to overstretched leather from sticthing
2 - tearing part almost resulting like a sliced part but still intact
3 - overstreched leather from stitching causing peeling
I'm trying my best to describe them. Hopefully you can try to understand/make up what I'm trying to say..
I will let the photos do the talking. Any kind of feedback, advices, comfort words would be GREATLY APPRECIATED!! THANK YOU! :cry:
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I think you should send this bag back for sure and see if the SA you worked with can locate another for you. If not, then lemme know and I will give you the info on the stores I saw the bag at. I live in Los Angeles.
Poor you! I agree with the ladies here, you should ask for a replacement bag.
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