Tiffany's Return Policy?

[darkangel07760]

I have kinda an issue here. My sister asked me what I wanted for christmas, and I asked for a tiffany key, but she got me the wrong one. She lives on the East Coast, and I have everything but the gift receipt. Would I be able to exchange it for another key? I asked my sister for the gift receipt, but she said I can just walk in there and exchange it. I am not certain on this though.
Anyone else have any advice?

 

[kat99]

You'd probably be able to go in there and exchange it, especially since it's near the holidays and they are going to be used to requests like that.

 

[Contessa]

Tiffanys has a computerized purchasing system. I think they'll look it up under your sister's name- I really don't think you require a receipt.

 

[darkangel07760]

good to hear! i am excited!

 

[hapijuliet18]

Yep, no need for a receipt Just give them her name, and the zip code of your sister's address. Their return policy is excellent!

 

[ilovediamonds1]

you should be fine especially since, someone else mentioned that its around holidays.

 

[tbbbjb]

Yep, no need for a receipt Just give them her name, and the zip code of your sister's address. Their return policy is excellent!

All you need is who purchased it and their address. They are really nice about it at my local store.

 

[darkangel07760]

Thank you everyone! They were GREAT. I am so glad that Tiffany's can do this! I exchanged it for something that I LOVE! Yays for their exchange policy!

 

[aarti]

is it 30 days or 60 days return?

 

[tiffanysilver]

30 days. They extend this under certain circumstances - this rule is not set in stone. If a piece is in saleable condition but they can't find your purchase in their system and you don't have a receipt, they'll likely accept a return.

I complained about the size of one ring I received five years ago and the salesman at T&CO offered to switch it out for a smaller size! I said no because it's sentimental. I kept it in perfect condition and shop regularly though, so not likely to happen to most people.