- Nov 9, 2009
OK I know the answer to my question so I guess this isn't going to be a question but more of a vent...when I buy things from certain brands I expect to have them for a very long time, take care of them with this in my mind and for the most part am very happy with the quality of things. Chanel, LV, Dior (both leather and even costume jewels) are just a few. I have a few Tiffany pieces and am happy with them with the exception of my Tiffany sparkler earrings and necklace in praseolite. The silver gets tarnished, no biggie, you polish. But the stones, despite taking them in for cleanings and taking care of them on my own, they look dead. I have pieces from department stores that have aged better. I also see these pieces have been discontinued, which makes me wonder why. They are at Tiffany now, being cleaned, but when I dropped them off this time they weren't sure how they would come out. If they still look dead, no "sparkle" in my "sparklers" when I pick up what would you say? Yes I have had them for awhile. They were never everyday pieces, I stored them right and took care of them. Yes I am beating around the bush about saying I think Tiffany should exchange them. I'm sure they won't. Another thing I've noticed about Tiffany is their customer service, they are almost hostile the moment after they say hello. Not in sales, they're still friendly, they still want you to buy from them. So I guess I should just write this off as a lost? What would you do/say? Thanks for any and all thoughts.