(Happy Mother's day everyone!)
About 3 years ago we bought our E-ring and wedding band sets and received a card that says we get complimentary cleaning, pen refills, watch band replacements, engraving.."preferred" something, I forget..
After getting our rings and a few pieces cleaned we asked about finally getting our bands engraved and they said they would have to charge $10 per letter now, and that we haven't purchased enough the past year to get the benefits anymore.
What is the spending requirement to keep the benefits? I ha no clue about this and she didn't explain it because of the mother's day rush.
TIA!
About 3 years ago we bought our E-ring and wedding band sets and received a card that says we get complimentary cleaning, pen refills, watch band replacements, engraving.."preferred" something, I forget..
After getting our rings and a few pieces cleaned we asked about finally getting our bands engraved and they said they would have to charge $10 per letter now, and that we haven't purchased enough the past year to get the benefits anymore.
What is the spending requirement to keep the benefits? I ha no clue about this and she didn't explain it because of the mother's day rush.
TIA!