I just recently received some jewelry from t&co for my birthday from my parents. The jewelry was nice but when i got it, my parents werent very impressed. We sent the jewelry back and exchanged it for the shopping bag charm and necklace set. I called today to check on the status and she said they havent logged my return!! She mentioned they were still working on returns from 14th and 15th and mine came in on the 20th!!!!! I am soooo frustrated! I should have driven 3 hours to a T&Co store. Has anyone else had this problem????