Has anyone checked out the updated Tiffany website? I was surprised to see that now, customers can buy engagement rings directly online from the site. Or so it seems--I'm still browsing it myself. It is a limited selection, but there are sliders to choose different specs of the rings, and the website then pulls up actual inventory that you can either purchase online or call to purchase.
I am curious, what do you all think about this? On one hand, it makes sense for Tiffany's bottom line for it to make its engagement rings accessible via their website in order to keep up with other engagement ring companies. But on the other hand, one thing I like about Tiffany was the whole experience of picking out a ring from the store and enjoying the customer service. Also, as a luxury brand, I would hope that Tiffany would not feel the need to keep up with online retailers.
Thoughts?
I am curious, what do you all think about this? On one hand, it makes sense for Tiffany's bottom line for it to make its engagement rings accessible via their website in order to keep up with other engagement ring companies. But on the other hand, one thing I like about Tiffany was the whole experience of picking out a ring from the store and enjoying the customer service. Also, as a luxury brand, I would hope that Tiffany would not feel the need to keep up with online retailers.
Thoughts?