This is so ridiculous...

Dec 9, 2012
342
98
Oh my! That is horrible! You should definitely request them to send you a brand new one that has not been touched! My recommended SA only sends me items that are still in original packaging and never the floor model one.
 

Jaxholt15

Member
Apr 17, 2015
1,933
1,408
Are you ordering the same style and color every time? Wow, you are correct, at the Chanel price point you should expect almost perfection. I cannot imagine Chanel would want an SA sending something damaged to you, their reputation is at stake.
 
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