Hello all, I'd like you to meet my new friend named Evil Mouse. I cannot for the LIFE OF ME open the kisslock. I literally TOOK A KNIFE and pryed it open!! Every single time, I have used a knife! If anyone has a better idea than a knife, please let me know. Right now Evil Mouse is staying grounded in the closet, open, because I'm afraid to close it again, and take that knife out... by the way, I can't return it. (for real). HELP ME FROM THIS BEAST. thank you.