Congratulations on your graduation! That is exciting for you! Regarding the LV service - I think it's a shame when they judge people either by their age, how they're dressed (though I know I'm guilty of the same - if I see someone who looks messy when I'm out shopping in certain stores such as LV I do wonder). However, a big part of this is the quality of the bag that you got. I don't think it's completely the fault of LV and here's why - Many of us ask to see more than one bag when we purchase one (I know I sometimes do). Well, we HANDLE the bags we don't purchase. Thus, it leaves the possibility of a spot, or scratch to get on what was a perfectly good bag when the SA's received it. Think hand lotion - many women go through the dept. stores and try lotions, makeup, etc. if just a spot of residue is left on their hands, then it can get on the bag they are touching all over, right? I have often thought about how many hands might have "checked out" the bag I am purchasing. I don't know if there's a solution to this, but I would guess that it is very frustrating for LV. Sorry - that probably didn't help you at all, but it crossed my mind that there is a problem with allowing us to compare bags (which I do too).