lol not even close. there are a lot of terribly unreasonable people out there. last week these two rednecks came in demanding $100 off our cheapest side-by-side refrigerator (we don't even make that much on it as a store) and free delivery up front (basically another $50 off - they weren't willing to do the normal mail in rebate), which basically means the store loses money on the sale. their justification? they've spent $1600 dollars in the store since novemeber...just to give you an idea, we take in, as a store, over $100,000 a day. double that on a weekend day. we usally ring up several $5k-$7k sales a day.
these people are NOT vip customers, lol. and we're not a yard sale. it's the equivalent of someone who bought a wallet at LV a couple years ago demanding to be invited to VIP events and get first dibs on LE bags. it wouldn't have been nearly as bad if they weren't so RUDE about the entire thing.
another lady flipped out when we couldn't do telephone transactions - it's not *my* fault that we don't have a system to do that. i literally have nowhere in the register to type in a credit card number - it HAS to be swiped.
the vast majority of customers are wonderful and so nice - but these people ruin it for the rest of them.