I went to pick up my heatstamped luggage tag yesterday. The SA was super nice and put it its own little bag and everything! Unfortuantely, I forgot to get her name ... I wish I had, in case I actually ever go into the store to buy something. It brightened my day for most of the day, but then I had my first incident with vernis color transfer with my new used bedford. :censor: My BF & I had taken one of our single friends out to dinner & a movie, and when we got to the restaurant, there were no tables, but they said we could sit at the bar. I didn't want to because I don't like eating next to people I don't know and there would be no place to put my purse. But since I was with two guys I didn't want to complain about my purse and be a pain ... so I sat it on my lap. It was kind of a tight squeeze and the handles were laying on the side and something on the handles transferred to the side! I cleaned/moisturized the handles a few days in a row last week and I guess they were a little too moisturized. You can barely see it, and it's only on one side, but it still bugs me! But I do have a nice shiny luggage tag.