I bought a pair of MBTs and some other stuff from the Bliss catalogue on May 9. The items were supposed to arrive on May 18. They didn't. I called them on May 21, asking where my stuff was. They said they were doing inventory, blah blah, something happened with my order but they would upgrade me to overnight shipping, free of charge. OK, that works for me. I called them May 22, because I didn't get the package. Oops, they didn't get it out in time for overnight. Fine. I called them again to make sure the package went out today. Hooray, it finally went out. But then I checked the FedEx site and FedEx says they are not going to deliver it until May 31! If I didn't want the items so darn bad I would have canceled the entire order. This whole problem with my order has me calling them six times (including tomorrow, when I am going to ask why they are not sending my items overnight as promised). If you were me, would you ask for any additional money off, credit for future purchases, etc.? It's been a real hassle.