Sukey Guccissima Leather

Jun 27, 2011
Washington, DC
My boyfriend's Mum bought this bag to mark a special occasion in a beautiful purple-grey when we were visiting with my family a few years back.
The leather started to turn white where the bag naturally folded, not from overuse or anything she did. I took it to Gucci in DC and they determined it is "unrepairable".
Has anyone had luck with this bag somewhere like Leather Surgeons?
I'm really irritated they say they can't do anything at all when it is something that seems to be an issue on their end.