shopmom, am glad that you are over it. There is no need to be loyal to your old SA IMO. In a casual conversation next time, ask how many SAs are there in your store, and if each of them have specific duties. And in that context, the SAs' designation. The more senior ones have control over the birkins/kellys/HACs, and they are also the ones who will do computer searches for customers. The more 'junior' ones do not have that empowerment by management, and will have no choice but to say NO, if the item is not in store.YEAH!!!! Bloody Hell!!!....... I'm over it! It's my way or the high-way, yes in-deedy...............
Same here, S.Over at my store, things seems to work a bit different than what I hear about the stores all of you mention. I think commission is pooled and shared, as opposed to individual earnings, which tend to lead to competition and possessiveness of customers.
don't make me come out there with my whip, d!So, maybe all the commission is pooled in SF too????? Ok.....then I won't feel so bad.....but........does anyone know for sure?????
Shopmom, find out when your "regular" SA is off and shop only on those days for a while,with your "new" SA, then eventually when you see your "old" one act natural like nothing happened!...YOU are the customer!
I have in each store I shop, one main SA and a "backup" in case they are on vacation, or I have to buy something on my regular SA's day off. (and you can allways tell the new SA...sort of "on the side" how happy you are with her, because frankly you were unhappy with the other one!)