One on my baby Grenat has come undone and fallen off... Has this happened to anyone else?
Can you take a pic? Have you still got the stud?
I think mammab received one that had the stud missing to begin with!
I don't have a pic, I took it straight back to the Chloe stand in the Printemps and I still had the stud. I found at the bottom of my bag, which prompted me on my OMG, what's this? kick this morning.
They're gonna fix it but it'll be 3 weeks before I get it back. Oh well, time for a Charlotte GD perhaps?
Mine have not come off yet, but some of them are loose in that I can feel them swirl if I touch them?! If any of mine pop off then I am straight on the phone to Chloe and they better put it right.
From what I understand, if you take it back to where you bought it, they HAVE to send it in for repairs. And it'll be a full refurbishment ^-^