Ok. This is going to be very long. I've been buying LV's for the past 4 years. They are the only handbags I own anymore. Recently my SA got transferred to another store which is accessible to me, but only when I have a whole day to spend to get there. I decided that since I live in NJ and live by a ton of malls, I'd go to a different LV than my usual, since I heard the SAs there are nice. So, that is what I do. I had nothing specific I was looking for, maybe the LVOE bandeau, something to hold change, and a checkbook wallet. Anyway, I get into the store and there is a young male SA who asks me if I need help. I ask him if he has the LVOE bandeau and he says they never came in, but was quick to give me a business card, wrote his name on it, and told me to call the store to see if they got it in. Then he walks away, never asks if there is anything else I'm interested in. I wasn't done. But ok, maybe he was in the middle of something. So another SA asks me if I need help and I say yes, that I came in for the bandeau but they didn't have it. She takes me back by the scarves and goes through the drawer looking for it, and then starts talking about putting the scarf in her hair, going on and on about how SAs are supposed to wear one around their neck, and telling me all of this irrelevant information. Then she just walks away. Never asked me if there was anything else I was looking for. I make my way to the front of the store where they have the small accessories and I stood there for a bit waiting for an SA when the same male SA from before comes to help me. He takes out 2 things I wanted to look at when a woman comes up next to me and says "can I get the keepall 55 with a strap?" He asks me if I want what he took out, I kindly say no, and without saying excuse me, he leaves. I figured this was the last chance I was going to give any SA to get some undivided attention. I saw they had some Icons book left so I grabbed one and made my way to the back of the store again where they had the catalogue. The security guard asked me if I needed help with anything and I say "I'd like-" when all of a sudden the store manager (I'm assuming it was the manager) grabs him by the arm and say "I need to talk to you," and she takes him behind a door. He comes out, goes back into his position, and then starts playing with his cellphone, as if I wasn't there! Then I stood in the back of the store with my fingers in pages in the catalogue, because I wanted to see checkbook covers and a poche toilette. I waited for about 10 minutes, walked towards the front of the store, threw the book back on the shelf, the security guard looked at me, I smiled, and left. Never in my life had I been treated so poorly. These SA's were NICE to me when I first walked in, but it was like they weren't allowed to spend more than 2 minutes with me. I was, in my opinion, dressed very well, and using my damier saleya (if that matters to them or not). Anyway, the whole point to this post was that I was very strongly discouraged from buying what I wanted. Earlier in that shopping trip I had made my way into Chanel where a male SA was super sweet to me. After leaving LV, I went back into Chanel and bought my first peice. I was just so fed up with the service from LV. I don't think I'm exaggerating, as my sister was with me and agreed it was quite ridiculous. Now it's to the point where I feel like selling a lot of my stuff. I don't want to regret doing it, but all of this happened Friday and I'm still very bitter. It's not like a SA was outright MEAN to me, but their lack of interest as me as a customer put me over the edge. And never had I seen a store so damn messy! There were bags out all over the counters, dustbags thrown all over the place, and no one behind the counters! There was a long line at register, and again, no one behind it! Never in my life had I seen a LV store like that! It seemed VERY unorganized. Anyway, I don't know what to do. I don't want to regret selling my bags, but I feel horrible carrying them. I feel like the SAs representing their company should be ashamed of themselves if they can't keep a customer in their store and THEY AREN'T EVEN THAT BUSY. When I went to another high end designer store and ranted, a SA told me she heard the same exact things. Never have I been so close to giving up my favorite thing. It's not that hard to say "excuse me for a minute," is it?! That's all I was asking for. Acknowledgement. Someone to help me find what I was looking for, (a lot of what I wanted wasn't on display), and someone to give me a few moments of their time. I felt like I was asking for too much. I was thinking that maybe I'd need to visit my old SA in his new store to get myself back into things. But then again, I don't know if it's worth it. I can't wait to tell him this story though, as the male SA said he used to work with my old SA, but didn't really talk to him anymore. Anyway, would anyone else be discouraged? Am I just exaggerating? Should I start selling some of my stuff? This whole situation made me not want to look at any of my LV anymore. Bleh. Help.