I have an interesting situation.
So I have a vintage LV bag listed with a starting price of $149.99 and a BIN option of $180.
A buyer messages me asking if I would take $170. I said sure, I will lower the BIN to $170. I lower the BIN, and she then messages me and asks if the bag is in great condition and if it comes with lock & keys (this bag style does not come with lock & keys). I responded to her and said no, please read the description this is a vintage bag in good "vintage" condition, and this style does not come with lock & keys. I then reminded her that I do not accept returns.
A few minutes later she places a bid on the item for $149.99. I thought it was strange that she didn't use the BIN, but didn't think much of it.
Then she messaged me and said "I'm sorry but my husband won't let me pay more than $140 for the bag, I can't buy it sorry!"
I said "Okay I understand but you have already placed a bid of at least $149.99 on the item, if the auction ends and no one else bids the item you are required to pay for it."
She then responded "Yes I wish I could get it at that price I really love it!"
So I said "If you can't pay for the item please try to retract your bid."
And finally she said "What do you mean retract??"
I am so confused. Can I block someone who has already bid on an item? What should I do in this situation??
So I have a vintage LV bag listed with a starting price of $149.99 and a BIN option of $180.
A buyer messages me asking if I would take $170. I said sure, I will lower the BIN to $170. I lower the BIN, and she then messages me and asks if the bag is in great condition and if it comes with lock & keys (this bag style does not come with lock & keys). I responded to her and said no, please read the description this is a vintage bag in good "vintage" condition, and this style does not come with lock & keys. I then reminded her that I do not accept returns.
A few minutes later she places a bid on the item for $149.99. I thought it was strange that she didn't use the BIN, but didn't think much of it.
Then she messaged me and said "I'm sorry but my husband won't let me pay more than $140 for the bag, I can't buy it sorry!"
I said "Okay I understand but you have already placed a bid of at least $149.99 on the item, if the auction ends and no one else bids the item you are required to pay for it."
She then responded "Yes I wish I could get it at that price I really love it!"
So I said "If you can't pay for the item please try to retract your bid."
And finally she said "What do you mean retract??"
I am so confused. Can I block someone who has already bid on an item? What should I do in this situation??