So I got into a little tiff with a store manager....she claims I shouldn't believe everything I read on here because alot of it is **wrong** (concerning when nickle HW on carly comes out).......I actually disagree with her
I learnt more on here about coach products that any SA could ever tell in terms of style, leather, new releases, etc.....
So here was what the tiff was about......starting 2 weeks ago I asked about the large leather carly with nickle HW and when its coming in.....I live in Canada so I didnt know if the release date would be different from the US....
I asked 2 seperate SA's about this at 2 seperate times and both said they have not heard such a carly was coming, maybe the US does early releases compared to here, and basically they couldnt help me
I go into to use my PCE this wednesday and even before I actaully used it, I ask another SA again about the carly.....same response.....so I figure the carly isnt going to make it to my store before the PCE is over so I went ahead and used it that day
I leave. A friend from work ends up going to the same store and also asked about the same bag. Now she's told it would be out on the floor on FRIDAY....didnt I just ask this same question......with no response...
So i go home that evening and call up the store and explained what happened....I feel totally mislead because had any of the 3 SA's I asked told me the carly would be there on friday I obviously would have waited to use my PCE....and asked if I would be able to return what I bought, get my PCE back and wait until friday to buy it all back WITH the carly..
Apparently this has turned into a "let me talk to the person higher up" situation and so far I talked to 2 "managers"....1 of them asked me where I heard this information that it was going to out on the floor Friday and asked if it was TPF....i told her no but she kept saying how I shouldnt believe everything I read, how there is so much wrong information on here, etc. (like her SA's know any better right??)
At this point I am extremely frustrated because I do not think I am in the wrong.....i mean I asked the store 3 times before I used my PCE (one time on the day before my PCE purchases were rung up)....
Sorry for the rant.....but am I being unresonable?.....dont think I'm going to be dealing with that store location anymore and this situation has turned it to way more then its worth
I learnt more on here about coach products that any SA could ever tell in terms of style, leather, new releases, etc.....
So here was what the tiff was about......starting 2 weeks ago I asked about the large leather carly with nickle HW and when its coming in.....I live in Canada so I didnt know if the release date would be different from the US....
I asked 2 seperate SA's about this at 2 seperate times and both said they have not heard such a carly was coming, maybe the US does early releases compared to here, and basically they couldnt help me
I go into to use my PCE this wednesday and even before I actaully used it, I ask another SA again about the carly.....same response.....so I figure the carly isnt going to make it to my store before the PCE is over so I went ahead and used it that day
I leave. A friend from work ends up going to the same store and also asked about the same bag. Now she's told it would be out on the floor on FRIDAY....didnt I just ask this same question......with no response...
So i go home that evening and call up the store and explained what happened....I feel totally mislead because had any of the 3 SA's I asked told me the carly would be there on friday I obviously would have waited to use my PCE....and asked if I would be able to return what I bought, get my PCE back and wait until friday to buy it all back WITH the carly..
Apparently this has turned into a "let me talk to the person higher up" situation and so far I talked to 2 "managers"....1 of them asked me where I heard this information that it was going to out on the floor Friday and asked if it was TPF....i told her no but she kept saying how I shouldnt believe everything I read, how there is so much wrong information on here, etc. (like her SA's know any better right??)
At this point I am extremely frustrated because I do not think I am in the wrong.....i mean I asked the store 3 times before I used my PCE (one time on the day before my PCE purchases were rung up)....
Sorry for the rant.....but am I being unresonable?.....dont think I'm going to be dealing with that store location anymore and this situation has turned it to way more then its worth
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