Stila CS is very very difficult to get through. I ordered some stuff from their website during the last 20% off, and wanted some add ons to the order. No one answered the calls. I emailed them, I received the order but still no reply. I wonder if they will honor the codes at all....that is, if we can still get through to them. Also, there is no provision to cancel the order, reorder, neither do they allow add ons. If anyone indeed got Stila to honor the stack code stilaaf on orders already placed, please let us know.