Couldn't find a recent thread on the subject - I just bought a preowned scarf from one of the major reseller sites and when I got it, it felt very stiff and not soft at all. I honestly questioned the authenticity until I compared other characteristics like the hem stitching, etc, to my other scarves and it was the same. I don't know of it was previously starched or if it was improperly washed/damaged or what. I really like the pattern and hadn't seen it elsewhere in the color way I found (Sous Le Cedre, vibrant multicolor) so I'm not eager to return it if I can make it feel like my other supple scarves. Any thoughts? I've contacted customer service (though it was a final sale) but if I can wash it and make it silky again, I'd rather do that.