I was given a Coach purse as a present last fall, the gallery tote in brown patent leather. It's a decent looking bag so I didn't return it, but now I'm kind of regretting not exchanging it. The main problem I have with the bag is that the handles are realllly stiff and it makes them look cheap and plasticky. Does anyone know if they will loosen up with use or is there anything I can do to help them? I'm thinking it's a lost cause because the straps are so thin and patent leather is best saved for more substantial handles.