...sales associates? Ever felt like the one you have been dealing with is not in good favor with her manager and cant really deliver, or is giving you the run around, encouraging you to spend $$$ in hopes that it may put you in line for a "holy grail" bag (with no real light at the end of that tunnel)? I have been lurking here a while and have a sense that a couple of you may have this problem..I know I do! Advice please?! If anyone has actually changed SA's, how do you do it so as to save face for everyone concerned?