Hello, I need some advice/help and I hope someone can help me. I recently purchased (about a month ago) a pair of Vivienne Westwood pirate boots at an online stockist (hervia.com). When I received and tried them, the left boot squeaks rather terribly. I don't know where the sound is coming from...I believe it's somewhere between the heel and a part of the outsole where the straps are. I e-mailed the customer service and their reply was that the leather is new and with more wear, the squeak should go away. I don't know what to make of the reply because only the left shoe squeaks. And now it's too late for me to make an exchange. I actually decided to wear them out and the squeak was so awful people's heads actually turned. Does anyone own a pair of the pirate boots and if so, have they ever squeaked and went away with time? And does anyone know any good cobbler services online where I can send the shoe for repair or inspection? There are no good repair shops where I live. Any assistance will be greatly appreciated.