This is my experience as well!
Agree! Tenure matters and in your case your SA and SM adore you! They must, for the beautiful bags they’ve offered you.
Nowadays most QBs start around $12k-15k? If a new shopper thinks 2:1 means 20k in spending, they might grow frustrated over an “overdue” bag, when in reality their store might be looking for pre-spends in the 26k-30k range or more.
I find that H truly operates on the relationship model. Once they accept you as a “regular” client or maybe just clients they love, they relax their rules quite a bit. However when someone is new, they could be a stickler to whatever “ratio” or rules they have.