I am so bummed! I have had so many issues with the zipper area. I bought mine preloved on eBay by a fellow tpf member. I've had it a couple years. I don't wear it often and it was pretty new when I got it. I am wondering if anyone else has the same problems... First issue, the zipper pull twists around and gets stuck on the part that makes it move back and forth. Second issue, it's now missing the zipper end piece that keeps it sliding. I have no idea what the problem is. I am pretty positive if I take it to LV it might be costly to repair it so I may just sell it AS IS kind of thing...so annoying!