I've done a search but I can't find the answers (maybe that says something about mys earching, lol!) What I'm wondering is: 1. If you want to place an SO, do they tell you on the spot whether it's possible. e.g. do they say yes or no, or make a call right then? or do you have to go back to the boutique 2. Can you SO at any boutique or just specif ones in your city/country? 3. What is the extra fee for SOs, 30% of normal price, 40%? 4. How long would a not-too-complex SO take? e.g. I'm considering a a damier speedy 35.