While on the topic of customer service/associate etc talk.. yesterday we had a big corporate visit with the president of the company and other big wigs visiting our store. we overstaffed the floor (about 25 associates) so that we ensured everyone would be greeted and assisted if need be. well.. we actually got a complaint from a customer. she said, and i quote, all i could do was laugh my ass off (after she left) and repeat the same thing to my managers, and they LOLed too. if only all customers had that complaint! or if only that customer would come back and the same number of associates on the floor.. are all busy helping other customers and she'd be left stranded! Hypocrisy at it's best ladies and gents! There's one thing to be followed by an associate, like a shark and pestered with "are you going to buy that? you should buy this! no this! this! buy this!", but it's another to just offer the help! who knows, you may not have a question in the beginning of your shopping trip, but you may have a question later when you come across something interesting/you like! and when you do have a question, no one is around to help you cuz you told them to bug off!