I sold a Coach purse on ebay.
13 days after the listing ended and 7 days after she received it, she emails me telling me the bag is too small and she wants to return it
I write her back saying that the dimensions are clearly stated in the listing (and the dimensions are correct) and that I do not accept returns for buyers remorse
Well, mail shows up Friday and she returned the bag anyway! No note, no nothing, the bag does not look used, tags are on it, etc.
So what do I do now? She hasn't emailed me, hasn't opened a paypal dispute (she only has 3 feedbacks).
I'm stumped. I don't want to spend the money to send the back back to her, but I don't want to refund her money either because I flat out told her that I would not accept the refund. I don't want to email her because part of me wants her to sweat it.
I spoke with ebay on livechat and they said that since I had the dimensions in the listing I should be protected. We'll see....I guess I'm in the best position because I have the bag and the money. I'm just stumped, what's wrong with people?
What should I do?
13 days after the listing ended and 7 days after she received it, she emails me telling me the bag is too small and she wants to return it
I write her back saying that the dimensions are clearly stated in the listing (and the dimensions are correct) and that I do not accept returns for buyers remorse
Well, mail shows up Friday and she returned the bag anyway! No note, no nothing, the bag does not look used, tags are on it, etc.
So what do I do now? She hasn't emailed me, hasn't opened a paypal dispute (she only has 3 feedbacks).
I'm stumped. I don't want to spend the money to send the back back to her, but I don't want to refund her money either because I flat out told her that I would not accept the refund. I don't want to email her because part of me wants her to sweat it.
I spoke with ebay on livechat and they said that since I had the dimensions in the listing I should be protected. We'll see....I guess I'm in the best position because I have the bag and the money. I'm just stumped, what's wrong with people?
What should I do?