I purchased a Mezzo about a month ago. I love the bag and I am super careful with it. I went to Target today with my 3 1/2 year old son. He is autistic and started freaking out so I put my bag in the front of the cart, not looking because I was rushing to get him under control. When I went to pick it up after paying I realized that someone had left a baby wipe in the cart and I had set my purse right on top of it!!! Well now I have a pretty large area, 3x2 inches on the bottom of my bag that is warped. I am so upset but there is nothing I can do about it now.