I had an almost disastrous experience with UPS delivering my BV. It was scheduled to arrive Tuesday, but required not just any signature confirmation, but MY signature or my husband's. After they tried to deliver it Tuesday and failed, I called and requested it to be delivered to my work the next day. I called twice to confirm that the package was being delivered to my work not my home, and yet the local driver STILL took it to my house and tried to deliver it! Fortunately, my husband was able to get the driver's cell phone and track this guy down somewhere down the road and sign for the package. Love my hubbie!