So sad about my white clutch

[dolcesen]

I brought my white caviar timeless clutch today and suddenly dropped on the floor. Then I saw there was a little crack on the top close to the cc opener...ouch, it hurts so bad..anyone with similar experience can help me out?

 

[Michele]

Oh no, sorry to hear. Take it back to Chanel for repair or replacement.

 

[dolcesen]

should I take to the same chanel boutique since I odered that one phone from other states..

 

[Michele]

If you have the receipt, I would take it to the most convenient boutique. For example, I had ordered a bag from Florida, and had it repaired in Maryland

 

[dolcesen]

hey thanks for your information... can I take it to Saks if I bought the bag from Norstrom?

 

[missisa07]

^I don't think you can do that, I think you'd have to either take it back to Saks or take it to a Chanel boutique.

 

[Michele]

^^^^ I agree.