I brought my white caviar timeless clutch today and suddenly dropped on the floor. Then I saw there was a little crack on the top close to the cc opener...ouch, it hurts so bad..anyone with similar experience can help me out?
thank you guys. you are all so nice!! I called Chanel today and they told me there's one year warranty so I will bring it back to store to get it repaired..The bigger crack wasn't there before i got the bag( although there was other very small scratches when I got the bag) but yesterday i went sailing with others and suddenly my hands were loose and it just hit the hard metal ground! that's how it happened.
I had a similar scare when I dropped my Chanel sunglasses!! I absolutely freaked because they feel hard on cement and I thought for sure that they would crack. Thankfully they didn't have a scratch on them!! I'm so glad Chanel will fix it for you!! Let us know how it turns out
I have only had my Chanel medium classic for a few weeks and only used it twice. My bag was quite full and I kind of forced the clasp down to make close. Anyway, the metal scraped together and it now has a deep little scratch on the twist lock. I can feel it with my finger so it's quite deep. I feel so sick because even though it's not noticeable, i know it's there.