Tot I share this with you fellow tpers. Yesterday I accompanied my friend to the store to collect her WA neo cabby. Prior to that, she had already got confirmation from 1 of the SA that he had reserve the bag for her.So we arrived there and happily asked for the SA cum the bag which she reserved. By God, that SA then told us that he cannot sell the bag to her! As previously (the day before)my friend had already purchased 3 pieces of Miroirs (he explained further that she have basically hit her limits of buying from LV) Both of us were like 'are you serious'. So I asked the SA, if my friend has hit her limits, then I will buy instead! Can't I buy?? I asked him. He just ignore me but went & dial the number to another LV store and reserve the neo cabby from there. I was soo pissed off, coz I don understand how come in the 1st place, he told my friend that he had already reserve for her and made us come all the way down and when we reached, he came out with another story!!!! I mean, this is purely pooooooor customer service, isn't it So my friend then questioned him did he reserve the bag for her in the 1st place, and you know what was his reply?! He said that he was not incharge of reserving, as he has no authority to reserve bags!!!! In the end (to cut the story short),both of us left and went to another store to purchase her cabby. Lastly, when we left the 1st store, the SA did not even apologise for his behavior nor provide a valid reason for not keeping his promise of reservation for her.