If it was just size/hardware difference, if you are a good customer, maybe they were just offering you a similar bag so that you did not have to wait for your order?Yes, it happens more often than you think. I have had the wrong size, wrong hardware, more than once!!! I only order 30cms from this particular boutique so it didnt' make any sense to me. The other boutique that I ordered from got the wrong hardware...and they too also know that I prefer gold. I do think in my cases, it was an error in France, not in my part of Alaska.
My point exactly.My theory about mistakes with SOs. I believe that when a bag comes in that is sufficiently similar to an SO, they offer it to a client with the hopes that they will take it. Even a PO with different hardware may be hard to resist if you have been waiting long enough. It just gives you more options and perhaps in the time it has taken for the order to come in, you have changed your mind anyway.