So Mad At Macys

hslowe

Member
Nov 24, 2008
19
0
so I put a hold on a heritage stripe tote brass/light kha/pink drove an hour in the rain with 3 kids 1, 3, and 6 and when i got there the lady had sold it. I'm so mad I talked to the manager and he offeres me a discount on anthor bag but i really wanted that one i already have the swing pack and wallet :confused1:
 

Hisgeekygrrrl

Dreamer of dreams
O.G.
Feb 27, 2008
10,396
4
I would have told her to order me the bag with the offered discount and ship it to your home for free.
 

patchworkcat

Meow!
O.G.
Sep 25, 2008
3,068
0
Oh, that's awful! It's a very popular style/color. I saw the last one leave a Coach store last night.
 

hslowe

Member
Nov 24, 2008
19
0
I asked them to order it but even macys.com was sold out I called there 1800 # and they are even sold out. It being Valentines day does not help much. but just got off the phone with coach and they have them so hubby told my to order it for my valentines gift. I'm so done with macys.
 

September24

Je m'aime
Dec 26, 2008
4,752
1
here
Yeah and with the economy like it is and Macy's already having lay offs you think they would have done a lot more for you! I'd be done with them too if it was me!
 

shiashell79

Bags+More bags=bliss
Nov 24, 2008
1,588
0
Texas
Wow Sorry to hear that I know how it is to drag the kids out in the rain no less and for nothin I would have sued for pain and suffering lol JK but I am glad that it ended up working out for you anyway. Can't wait to see your reveal
 

d&blover84

Bag Hoarder
Dec 8, 2008
2,483
0
wow i would be majorly PO'd. there's no sense in that. why offer a hold if you won't stick to it? makes no sense. our macy's has never been worth a damn so i guess i can't relate...but i would chew someone's ass for that. i'm sorry you missed it there. i'd make him give me a deep discount on something else i wanted. there's always a cute wristlet out there somewhere...;)
 

kathyrose

The Bargain Hunter
O.G.
Dec 12, 2005
17,578
37
Norman, OK
www.flickr.com
So sorry that that happened. When something's put on hold and they sell it on the same day....that's just not sitting well with me. I hope you still find the bag you want later on!
 

jayde123

Get Yer Ya Ya's Out!
Nov 8, 2008
1,557
0
MN
Hslowe, so sorry that happened to you. I'm fed up with Macy's too. That's just poor customer service. If they put it on hold for you, they should have honored the hold. What a PITA to drive all that way, in the rain, with 3 little kids! Well, at least you have a wonderful and understanding hubby who let you order one from Jax.
 
Jul 5, 2007
2,214
60
That really sucks.... I think that is awful. I would be so mad, and I would of taken that discount for another time..
 

OK Bag Lady

New Papillon Mommy
O.G.
Sep 12, 2008
1,955
0
Oklahoma
so I put a hold on a heritage stripe tote brass/light kha/pink drove an hour in the rain with 3 kids 1, 3, and 6 and when i got there the lady had sold it. I'm so mad I talked to the manager and he offeres me a discount on anthor bag but i really wanted that one i already have the swing pack and wallet :confused1:
I'm so sorry this happened to you. I bet they have the same hold policy as Dillard's. They can hold it for I believe 24 hours, but if you don't get there before that's the only bag left in that style, they can no longer hold it. I'm disappointed they didn't explain that before you made the trip with 3 little ones. The very least they should have done is called you before canceling the hold to see if you wanted to charge hold it.
 

redgirl3

O.G.
Jan 10, 2009
1,118
0
:tdown: Macys!!!!!!!! That really sucks. I'm sorry that you had to go through that. Did you leave with anything? Did they give you some kind of certificate/discount for a future purchase?
 

Butterlite

Art Is Everywhere
O.G.
Jan 10, 2009
1,827
423
Dallas
WOW!! what a jerk thing to do! I really hope she got in trouble with her manager and I hope they gave you a discount voucher! I'd be making a formal complaint to corporate if that happened to me and I had 3 kiddos. So inconvenient.