i purchased a black caviar jumbo flap from the chanel store a few weeks back, and my mom absolutely loved it, so i decided to buy her one as well with g/h during the Saks EGC event. after waiting for a week and a mailroom mix-up, i finally got the bag today. however...the bag is not in the best shape. the sides are puffed out as if it's been used before, there is no price tag anywhere (not even in the pockets), and the caviar is not the same as the one i purchased from the chanel boutique. all in all, the quality is definitely lower than the one that i am currently using. i'm fairly certain this was a display bag. there is a Saks right down the street from me (but they don't sell chanel). would they be able to help? suggestions?