SO disappointed in pomme agenda!!!

[baby&melovelv]

i received my pomme agenda today- and there's slight imprints around the center lv. it's like something was placed on it for too long. they;re faint, certainly, but i can see them. the color is beautiful, but... how is elux for returns when the item is 'defective'?

 

[redheadedplum]

Send that puppy back!!! They'll take it back without question, as it's brand new.

 

[beana90]

Just call them and tell them it is defective...they will give you an $8 credit for return shipping since the item was defective. As long as the item was not used you will have no problems.

 

[twinkle.tink]

^^^that's good, back it goes....get a ood one, they're so pretty!

 

[Vicky2007]

That's the problem when buying online. You should return it and they should do a quick exchange for you too.

 

[bagsnbags]

Oh no..sorry that happened to you, yes I agree , exchange it..

 

[Couture_Girl]

i would send it back...if you spent good $$$ on it, then it should not be all imprinty

 

[John 5]

I would return it as well... :s

 

[elli]

Oh, no! Send it back!

 

[queenmab]

Get a perfect one. The pomme products seems to be showing up with a lot of problems lately. Don't be afraid of telling that you're unhappy with the product. For the price, it should be perfect.

 

[baby&melovelv]

thanks- i was so excited, then so let down.

 

[PurseNut911]

You must return it since it is not perfect in your eyes!!! That was what I had to do with my Pomme Brentwood I just bought last week because the finishing on the top was just sloppy; I noticed it after I came down from Cloud 9 and truly inspected the bag. Now I have to wait for my replacement since no LV store around my area has any left! GRRRR!

I hope you get your replacement right away!!