A few days ago I posted about my yellow speedy. I went to get it changed on Saturday, and was shown several, a lot were very dark too. I found a nice coloured one but there was still something wrong so I asked to see another. The SA (@New Bond St) said he WOULDN'T show me anymore because they are all the same! It wasn't busy in the store at all. He was so lazy! But anyways because I was happy with the colour I left with that one. When I took it home I found that the canvas was REALLY floppy and the leather tabs were floppy and thin and the hardware looked like it had oxidised! The quality was VERY bad, it felt cheap and fake.
So I went to another store on Sunday (Sloane St) to asked for another exchange. The SA showed me about 3, and they were all so dark! I said I wanted to see more, but she said theres no more and kept insisting they are all the same when there was a blatent colour, canvas & leather difference. Then she got her manager and she insisted the same and being very rude so I stood there debating with them. Then the manager told the SA to bring out a load from the stock room for me to choose. SA brought out like 10 ... the lazy cow lied that there were no more. I was there choosing some, and they were all VERY dark, some had really bad stitching, looking like it was about to rip on the handles. I can't believe while I was choosing, they were still insisting their quality was perfect and that they are 'trained'. Well they are definately not trained in customer service, because it was so poor. IMO they both looked so stupid as they were contradicting themseves and eachother. I'm so disapointed in LV. I'm not a VIP or anything and I dressed like a student (hoody + Uggs) that day so that may be why they were so ignorant. Just goes to show how shallow they are. I hate that they think they are so high and mighty just because they work FOR LV.
In the end I walked out with a speedy I was happy with. Now I understand what people mean by quality issues. I've partially given up on LV. I will only go to Selfridges and Harrods LV now. There's such a good atmosphere there and the SA don't look down on you.
OK thats the end of my rant! Thanks for reading guys! And I hope that no one has to go through the same thing!!
Sorry if the thread doesnt belong here
So I went to another store on Sunday (Sloane St) to asked for another exchange. The SA showed me about 3, and they were all so dark! I said I wanted to see more, but she said theres no more and kept insisting they are all the same when there was a blatent colour, canvas & leather difference. Then she got her manager and she insisted the same and being very rude so I stood there debating with them. Then the manager told the SA to bring out a load from the stock room for me to choose. SA brought out like 10 ... the lazy cow lied that there were no more. I was there choosing some, and they were all VERY dark, some had really bad stitching, looking like it was about to rip on the handles. I can't believe while I was choosing, they were still insisting their quality was perfect and that they are 'trained'. Well they are definately not trained in customer service, because it was so poor. IMO they both looked so stupid as they were contradicting themseves and eachother. I'm so disapointed in LV. I'm not a VIP or anything and I dressed like a student (hoody + Uggs) that day so that may be why they were so ignorant. Just goes to show how shallow they are. I hate that they think they are so high and mighty just because they work FOR LV.
In the end I walked out with a speedy I was happy with. Now I understand what people mean by quality issues. I've partially given up on LV. I will only go to Selfridges and Harrods LV now. There's such a good atmosphere there and the SA don't look down on you.
OK thats the end of my rant! Thanks for reading guys! And I hope that no one has to go through the same thing!!
Sorry if the thread doesnt belong here