About a month ago, my 85 bone kid simple pump heel SNAPPED OFF. Completely. The whole heel came off, and was held on to the shoe by the red sole. Small screws/nails were visible (and what appeared to be dried glue?). Anyhow - took them back to the boutique (Davids, Toronto) and within a couple of days, they were returned to me, fixed. I'd only had them since June, and I take excellent care of my Louboutins (I wear them at the office, but not commuting or for running around the city). They actually snapped while I was sitting at my desk - I literally was moving my chair forward to get closer to the keyboard. I should have taken a picture for you guys (frankly, it was TRAUMATIC!!!)... Anyone else snap or break a heel??