I am beyond upset with Bonanza. I bought a Hermes Clous de Selle bracelet described in very good condition. I couldn't open it (they have a push-down-and-slide mechanism). When I informed the seller she then informed me the thing was stiff and told me how she'd had to have help opening it in the past, and it hadn't been used in a while but asserted that it did work. Long story short, when I applied some pressure to open it, it snapped apart. There was corrosion inside the joint. She wouldn't refund, and Bonanza finally ruled in her favor saying the bracelet had been sent in working order. Needless to say, I disagree and am really furious. The seller accused me of buyer's remorse and purposely breaking the bracelet. Do you think Paypal can help me? What are my chances since Bonanza has made a determination against me?