I think you should keep it! With the partial refund it'd be an even better deal. I don't think anything's gonna happen to the flap over time.Update: they got back to me and said I could either return it, or they’ll issue a partial refund for the cost of repairing the bag. They didn’t specify how much that would be. I’m leaning towards taking the partial refund, because I love the colour of this bag SO much, and I can’t find it anywhere else online. I’m going to sleep on it and decide tomorrow.