I'm sad because I had called Coach at Valley Fair in San Jose, Ca to check if they had the skull charm on Friday April 13th, 2007. They said they didn't. I asked if I could order over the phone if they'd waive shipipng and they wouldn't do it. I resorted to ordering the skull charm online on Friday April 13th. I received the charm yesterday Wednesday April 18th, 2007. The coach.com still said no stores in california had the skull charm. However, today April 19th, 2007 I saw that on coach.com the skull charm is in fact in stock at Coach at valley fair in san jose and I feel very ripped off for paying $8.50 shipping and handling on the website when I could have waited barely a week to get it at the store with no shipping. If I return the skull charm, will I get a full refund that includes shipping or am I pretty much screwed out of my $8.50?