SK-ll Air touch user.I am having a problem

  1. my machine keeps turnign off after only a second. Ive switched batterys and also foundation packets. What could the issue be ? I had this happen the other day and then it decided to work again till now.
  2. Is that a new machine? Maybe you can exchange it at your local Saks?
  3. There are no Saks in my state.
    Has anyone else had this issue? Could my battery be low and I dont know it?
  4. bought a new battery and that didnt fix it .
  5. It could be a problem with the unit itself, I would contact the store/seller that you bought it from. It sounds like a defective button to me. Is the button loose at all?
  6. I called and am returning it and a new one is being shipped.