I sold a piece of LV inclusion haircubes on eBay. My auction description & pictures clearly states one piece as shown and no other extras. However after receiving the package, the buyer emailed me saying "...strangely enough, I thought the action was for two pieces?" She ended up leaving me positive feedback but she must have left me pretty bad detailed star rating for "item as described" because my rating for this category plummeted after she left her fb... I'm just frustrated because it's not fair that I get the blame. I make good efforts to describe my items honestly. Descriptions are clear & pictures are clear but the buyer can somehow expect something different! Thanks for letting me vent!