- Aug 20, 2007
So I brought my satchel to Coach just now because there was a defect on the one I got from Nordstroms and it was still unused with the tags on it. Something funky was up with the zipper. There were like plastic threads showing. The SAs were like "That's weird...." But anyway so they gamme a new one, so customer service, but the one the gave me has the patent rubbing off. BLAHHH Why does this keep happening?!?! Will this happen with wear anyway? It's like on the side, one the tabs of leather where the zipper ends. It looks like glue, but it's not, it's the bare leather from where the shiny just is missing.