No - take it back and INSIST on a new one, NOT a repair. Sorry to use emphasis, but this drives me crazy. That should not happen!
I wouls ask for the store manager, or try a different store if you have one close by.I took it back and he insisted it was not a defect. Offered nothing, except if I wanted to purchase a NEW BAG if it bothered me so much. I couldn't believe it. I baby this bag. I've only carried it three times. He said it didn't matter that I only had it ten days.