Hi everyone .
I purchased pre-loved LV Speedy from Japan. On the photos the bag looked very good , almost too good to be true . Prior me hitting the Buy now button I emailed to the seller asking specially about state of the handles if there any cracks or dryness. He never responded but I decided to risk it as he had 2 weeks no question asked refund policy .
When the bag arrived I was shocked as the handles were literally coming off as very dry , you could just gently press them and almost the handle broke off . So in twenty minutes I was in my Post Office sending the bag back and of course I emailed to the seller that the bag is in worst condition than stated . So he refunded me the money for the bag, but what about the custom charges I paid ?
I know that custom charges have nothing to do with seller but in this case if he would responded to my first email than the transaction would not happened and there would be no charges . I asked Ebay and they said it between seller and me ...
I purchased pre-loved LV Speedy from Japan. On the photos the bag looked very good , almost too good to be true . Prior me hitting the Buy now button I emailed to the seller asking specially about state of the handles if there any cracks or dryness. He never responded but I decided to risk it as he had 2 weeks no question asked refund policy .
When the bag arrived I was shocked as the handles were literally coming off as very dry , you could just gently press them and almost the handle broke off . So in twenty minutes I was in my Post Office sending the bag back and of course I emailed to the seller that the bag is in worst condition than stated . So he refunded me the money for the bag, but what about the custom charges I paid ?
I know that custom charges have nothing to do with seller but in this case if he would responded to my first email than the transaction would not happened and there would be no charges . I asked Ebay and they said it between seller and me ...