Should I use the same SA all the time???
- Thread starter mimibag
- Start date
Mimi, I'm sure your SA would appreciate your loyalty, and you may find that it pays off when you're looking for something hard to find. However, there certainly aren't any "rules" about shopping around. I sure had to kiss a few frogs before I found my ideal match. 
Definitely stick to an SA that you're comfortable with. Call before you visit to make an "appointment" to shop with him/her.
I second that!!
An appt so you can have time to look at whatever you want!! CG Frog kissing eh? Wow! You really go all out for H!
Mimi, I'm sure your SA would appreciate your loyalty, and you may find that it pays off when you're looking for something hard to find. However, there certainly aren't any "rules" about shopping around. I sure had to kiss a few frogs before I found my ideal match.
Love the last part of this post
I second that too!
I find that the SAs do appreciate your loyalty, and also once the store knows you, even when my SA's off and I am picking something up that my SA has kept for me, the other SAs usually put the transaction under my SAs name.
Now I feel really bad. I have purchased a number of items from a very nice SA and then one day when I was at the mall and not planning to go into the Hermes store (a plan which proved impossible as usual!) and my usual SA wasn't in and I asked to try on the jumping boots in my size. The different SA went into the back and said they did not have my size and there was only one more of my size in the system and should she have them sent to the store and I said yes. She called me a few days later to say they were in and I went and picked them up. My usual SA was not there when I picked them up if that helps my situation any. I really hope I didn't screw things up! 
Now I feel really bad. I have purchased a number of items from a very nice SA and then one day when I was at the mall and not planning to go into the Hermes store (a plan which proved impossible as usual!) and my usual SA wasn't in and I asked to try on the jumping boots in my size. The different SA went into the back and said they did not have my size and there was only one more of my size in the system and should she have them sent to the store and I said yes. She called me a few days later to say they were in and I went and picked them up. My usual SA was not there when I picked them up if that helps my situation any. I really hope I didn't screw things up!
I wouldn't worry about it, your usual SA wasn't in on either occasion. I usually ring to check which days my SA is in if I'm planning a visit, but if it's an impromptu visit and another SA shows me something I like, I would still buy it from that SA. I'm sure your own SA will uunderstand. HTH
I'm maintaining relationships with two SAs in the 2 NYC stores. Dropping in to say a quick hello, especially if you're wearing something they sold you so they can see you're enjoying it goes a long way.
When I made my recent giant purchase, I asked the store to hold the packages until I left work. I showed up with sweets for my SA and the staff behind the counter.
Saying please and thank you gets you far, in life and in Hermes. They may send you a thank you note but you can also send a complimentary note to the store manager about great service. People are quick to complain which is why compliments are treasured.
And a photo of Jinjy in the bag always helps.
When I made my recent giant purchase, I asked the store to hold the packages until I left work. I showed up with sweets for my SA and the staff behind the counter.
Saying please and thank you gets you far, in life and in Hermes. They may send you a thank you note but you can also send a complimentary note to the store manager about great service. People are quick to complain which is why compliments are treasured.
And a photo of Jinjy in the bag always helps.
I completely agree EB!
restricter - that was so nice of you to bring SA a thank-you gift.