DamierLover said:I "Honest to GOD" OP, meaning NO disrespect, I cannot see anything other than "normal wear and tear" of a vachetta part on a Louis Vuitton handbag. It seems like there are a bunch of threads lately on what is considered a "defect"...be it a "spot", a "thread" an mm off, or questionable "misalignment" of canvas. These bags are hand sewn and stitched. One is not "supposed" to look exactly like the other, they are unique. Certainly, if they are used and worn as there are intended to be, they will show such usage. I'll be interested in what management has to say about this one.
Right but this isnt a out of place stitch or misalignment this is a big chunk of lining falling off the bag with 2 weeks of use which consist of me carrying my bag into work from the car and back again. This was already deemed abnormal and a defect by the manager - that was never a question. The question is whether they'll replace or repair it.