I just sold my wonderful Kooba Ginger bag online. My shipping said that I would only ship to the United States, (I've only sold a few things online) but I had a girl from Germany message me before the auction and ask if she could bid, she was in Germany. I said that I would ship to her if she had a confirmed PayPal account (I didn't realize you couldn't confirm a PayPal address in Germany) and that if she would pay for the additional shipping costs (And I listed all the options, and she said she would pay for the Global Express 4-5 day). She paid promptly, and then the listing said that her address was unconfirmed. Well, since she is in Germany, there is no way to confirm her address. She sent me this email : now I´m really happy because I can get this great bag. I payed with PayPal. I received the e-mail from PayPal that the payment is done. The e-mail tells me, that my "adress status" ist germany: confirmed USA: not confirmed I called Pay Pal for help, because I always have the status "confirmed". Pay Pal told me, that I have a confirmed adress for germany because I am living in germany, but the adress can´t be confirmed for you, because it is not a United-States-adress. I am really really sorry, I didn´t know, that german adresses are a problem for being confirmed in the USA. I am so sorry, that there are so much problems with my wish to get this great bag. Please tell me, if I can do anything, I really want this bag. The payment is done. When I read your e-mail that you are only shipping to confirmed adresses I looked at PayPal and my status tells me: confirmed. It is the only adress (I have given it to eBay and PayPal): XXXXXXXXXX I didn´t know that that´s not the way for a payment to the United States. (I am sorry for my bad english, I hope you can understand it) I am sorry because I make so much problems for you, please answer me. Is there a safer way for her to pay me? Should I refund her money? I don't want to be without the seller protection since I would be shipping to Germany. Any experience with this? I do honestly believe that she is very honest, and she was willing to go above and beyond to pay for the rather costly Global Express. I plan on putting insurance, signature and delivery confirm, on this, but as I can tell, that does not satisfy PayPal claims since it is not a confirmed address. Thank you so much.